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 Turn On Natural Gas Service

* = indicates required field

GENERAL INFORMATION


The next four fields are vital in completing your application. We will be unable to complete the online turn on process without at least one of the following items. If you cannot provide this information, please visit one of our Customer Service Centers.



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NEW ACCOUNT INFORMATION

Premise (New Service Address)

Billing address

Please provide the current Landlord or Agent address if known:


If available, please supply the following information:
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Special Assistance Program

The following information will be used to determine if you may be eligible for other Special Assistance Programs. You may be entitled to more than one.
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TURN ON INFORMATION

It may be necessary for a PGW representative to visit your home to complete the turn on.
In the fields below, please provide your choice of three convenient dates (Monday through Saturday only) on which to visit.
We will do our best to honor one of the selected dates and contact you by e-mail to confirm.

Customers are required to provide at least seven days notice when requesting a turn on of gas service.
Failure to provide ample notice may result in the inability to oblige any of the choice dates.

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GAS CHOICE

Pennsylvania’s Customer Choice Program allows customers to choose a natural gas supplier other than PGW. As part of the program, PGW is required to provide licensed natural gas suppliers with customers’ available account information, including name, address, account number, and natural gas usage history. Please note that your telephone number will not be provided to suppliers. This account information allows suppliers to provide you with information about their services, and may make it easier for you to choose the right supplier for your needs.

However, you have the right to opt out of having either your natural gas usage information,
or both account and gas usage information released to gas suppliers, by selecting one of the following options:

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EMPLOYMENT INFORMATION

It may be necessary for PGW to contact you during daytime hours. Please indicate how you would like to be contacted:
If you are moving from one Philadelphia premise to another, please complete both a turn on and turn off form.


Please call PGW at 215-235-1000 if you do not receive an e-mail or phone call from us within two business days.

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